Customer Success Manager
Sam Witts is a Customer Success Manager at Linkage, where he helps create exceptional client experiences, both virtually and in person. Since joining the team, Sam has been diving into Linkage’s virtual offerings and has become a trusted partner for clients, managing complex projects and customer relationships. Sam has worked with an exciting mix of clientele, including Kaiser Permanente, Synchrony Financial, Cox Communications, Lenovo, Constellation Brands and Granite Construction.
Background & Experience:
After graduating from Suffolk University in 2019, Sam joined Linkage, and has been a lead production coordinator for all virtual production, including Linkage’s annual Women in Leadership InstituteTM. He then transitioned to the Customer Success team where he partners closely with clients to deliver excellent participant experiences in the Advancing Women Leaders and Diversity and Inclusion spaces.
Education & Training:
Sam earned a BS in Public Relations from Suffolk University and recently completed an MBA in Music Management at Southern New Hampshire University in partnership with the Berklee College of Music. With this degree, Sam is hoping to merge his personal love for music and the music industry with his interest in business, to be able to start his own music talent management practice someday.
He also enjoys spending time with family, friends, and his cat in Haverhill, MA.
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