Sam Witts

Customer Success Analyst

About Sam:

Sam Witts is a Customer Success Analyst at Linkage, where he works with the Customer Success and Operations teams to help create exceptional client experiences, both virtually and in-person. Since joining the team, Sam has been diving into Linkage’s virtual offerings and has become a tech lead with our annual institutes and webinar production. He has worked with clients such as Toyota Motor Europe, Medtronic and Intuitive Surgical.

Background & Experience:

After graduating from Suffolk University in 2019, Sam joined Linkage, making the transition from student to professional. While studying at Suffolk, Sam worked as a Trustee Ambassador, partnering with prospective students and the current student body to create a more student-driven community. Sam has an enthusiasm for working with people who have a passion they are trying to fulfill.

In Sam’s spare time, he is pursuing an MBA in Music Management at Southern New Hampshire University in partnership with the Berklee College of Music. With this degree, Sam is hoping to merge his personal love for music and the music industry with his interest in business, to be able to start his own music talent management practice someday. He also enjoys spending time with family, friends, and his two dogs in his hometown of Dracut, MA.

Education & Training:

Sam earned a BS in Public Relations from Suffolk University and is currently working toward an MBA in Music Management at SNHU/Berklee.

Sam's Insights

3 Reasons to Check Out Untamed by Glennon Doyle | Then, Catch Her at the Women in Leadership Institute

Whether you’re looking for leadership advice, love diving into a new memoir, or were a fan of her last bestseller, Love Warrior, Glennon Doyle’s latest work is worth checking out. Untamed blends fantastic storytelling with useful advice for leaders. Here are just a few reasons why you should check out Untamed.

How to Better Engage Teams: Hosting the Perfect Zoom Call

As we strive to continually engage our teams and organizations during a time of major transition, we all have the power to make video calls tolerable–and perhaps even enjoyable. The first step to meaningfully engaging employees during a time of crisis is to ensure you have the means to thoughtfully reach them. With these quick tips, you are well on your way to making the most of remote technology, and improving the look and feel of video conferences at your organization.

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