Customer Success Analyst
Sam Witts is a Customer Success Analyst at Linkage, where he works with the Customer Success and Operations teams to help create exceptional client experiences, both virtually and in-person. Since joining the team, Sam has been diving into Linkage’s virtual offerings and has become a tech lead with our annual institutes and webinar production. He has worked with clients such as Toyota Motor Europe, Medtronic and Intuitive Surgical.
Background & Experience:
After graduating from Suffolk University in 2019, Sam joined Linkage, making the transition from student to professional. While studying at Suffolk, Sam worked as a Trustee Ambassador, partnering with prospective students and the current student body to create a more student-driven community. Sam has an enthusiasm for working with people who have a passion they are trying to fulfill.
In Sam’s spare time, he is pursuing an MBA in Music Management at Southern New Hampshire University in partnership with the Berklee College of Music. With this degree, Sam is hoping to merge his personal love for music and the music industry with his interest in business, to be able to start his own music talent management practice someday. He also enjoys spending time with family, friends, and his two dogs in his hometown of Dracut, MA.
Education & Training:
Sam earned a BS in Public Relations from Suffolk University and is currently working toward an MBA in Music Management at SNHU/Berklee.
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