Richard Pumfrey is Chief Operating Officer at Linkage. His varied leadership and executive experience afford him a unique value and position in his consulting and coaching engagements, while he continues to serve as an in-house executive. Rick stepped in and assumed the role of co-President during Linkage’s most recent CEO search. Rick oversees global operations for Linkage, including finance, accounting, human resources, legal, and information technology as well as overall business operations, including client engagement, strategic partnerships, and maintaining relationships with Linkage’s affiliates and partners.
At Linkage, Rick has enhanced the organization’s financial position by structuring term loans, establishing unsecured lines of credit, and presiding over Linkage’s 2008 and most recent private equity transactions. He has also spearheaded the company’s technology and systems upgrades, including front- and back-office integration, and new programs to expand distribution channels, customer service, human resources, and operational capabilities. In his client work, Rick is a leading expert on business process, business process change, productivity, and mergers and acquisitions.
Background & Experience:
Prior to joining Linkage in 2001, Rick spent 18 years in the energy/utility industry, where he held various executive positions, including the lead role in a multibillion-dollar merger. He was also responsible for driving and leading the development of two successful technology startups and raising in excess of $80 million in venture funding.
Education & Training:
Rick holds a BS from Bentley University and an MBA from Southern New Hampshire University.
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