Caterina Bouras
Customer Success Team Lead – Analysts
About Caterina:
Caterina Bouras is a Customer Success Team Lead at Linkage, where she is responsible for supporting the management of large-scale strategic accounts. She has nearly 20 years of experience in client services, with a focus on effectively promoting client success and client stewardship through dedicated relationship management.
Background & Experience:
Caterina’s area of expertise includes proactively identifying key operational issues, then developing and implementing effective solutions that improve outcomes. With a history in the oversight and management of critical business projects across multiple industries, Caterina has consistently provided detailed guidance to facilitation on how to deliver on client expectations.
Prior to Linkage, Caterina was the Director of New Business at Leisman Insurance Agency, Inc. During her time there, she spearheaded the development of quality assurance processes for life insurance applications, leading to significant improvements.
Education & Training:
Caterina has a bachelor of science in criminal justice from Salem State University.
Caterina's Insights
How to Successfully Work from Home
These are stressful times for sure. COVID-19 has caused major disruptions to how we live and work, and this might not be the end of the work from home trend. Here are five tips on how you can optimize your productivity while working from home.
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