What you don’t know can hurt you

Truth be told, there is a shortage of leaders who inspire employees to be their best at work. Even though our intentions are good, we all make mistakes that disengage others.

Exclusion, it turns out, causes us to disengage with work, and is directly related to turnover. In the context of an organization, these behaviors are understandable, common and extremely negative. According to academic research, exclusion is more damaging, yet more acceptable, than outright harassment. Exclusion is common in today’s organizations. Humans are social animals, so exclusion—excluding an individual from a group—is often perceived as a form of punishment.

If we address exclusion properly, we know that employees who feel that they belong and are valued for their uniqueness are more engaged.

In this short video (the first in our three-part series), our own Charley Morrow shares a common barrier that impacts our ability to fully engage our teams—unconscious bias. 

https://youtu.be/wKOQo5raEdA

 How do you successfully engage your team? What advice do you have for a new manager just starting out with a team?