Another Chance to Learn from Best-Selling Author Patrick Lencioni for Free

This summer, in advance of his appearance at the 2010 Global Institute for Leadership Development, best-selling author Patrick Lencioni hosted a webinar with us. Lencioni, whose previous books have included The Five Dysfunctions of a Team and Death by Meeting, discussed the concepts in his latest book, Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty.  He presents a revolutionary and counterintuitive approach to client service that yields uncommon levels of trust, focusing on the importance of vulnerability in service and building relationships. Walk away with tools to address the three fears that ultimately sabotage client allegiance.

Pat Lencioni is the founder and president of The Table Group, a firm dedicated to providing organizations with ideas, products and services that improve teamwork, clarity and employee engagement. Recently named in Fortune magazine as one of the ‘ten new gurus you should know,’ Pat and his work have been featured in the Wall Street Journal, USA Today and Harvard Business Review, to name a few.

Watch the recorded webinar for free.