Career Opportunities- Linkage
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Career Opportunities

 

We’re looking for new team members who have experience in leadership, operation and organization development, coaching, consulting, and more. Our entrepreneurial environment puts a priority on appreciating team members for their specific skills and encourages everyone on the team to take an active role in their own future. We offer a versatile and flexible work environment with virtual offices located throughout the US.

Beyond a supportive and diverse environment, our team members receive numerous benefits, including:

  • Competitive compensation
  • Health insurance
  • Generous paid time off
  • 401(k) plan
  • “Dress for the day” policy, casual work environment
  • Group term life insurance and voluntary supplemental life insurance
  • Short-term and long-term disability insurance
  • Professional development and organized volunteer and charitable giving opportunities

 

We currently have the following position available:

 

We continue to review resumes for future opportunities for the following positions:

 

Linkage is an Equal Opportunity Employer and is committed to a diverse workforce.

 

Director, Product Management

Position reports to SVP of Purposeful Leadership 

Tasks and Responsibilities:

Are you interested in developing and managing evidence-based leadership development products? Focusing on driving business outcomes for our clients? Are you strategic, analytic, and collaborative? Able to pull together both a three-year vision with supporting data as well as manage a senior client advisory board?

The director or product management is responsible for managing the revenue and gross margin of a ~$5M product portfolio and will:

1. Create new product ideas through a firm grasp of the competitive landscape, client needs, and internal research insights.

  • Generate hypotheses regarding the most important leverage points for leadership development and translate hypotheses into requests for the research team
  • Source and propose new ideas, concepts, or features with confidence, providing supporting data and a business case to maximize business results
  • Analyze the competitive landscape for product need, market size, and pricing potential to hit target revenue and margin goals.
  • Manage a customer advisory board to test, source, and verify new ideas or receive feedback on current products

2. Manage the product lifecycle from ideation through launch, growth and maturity

  • Translate customer needs into product development requirements
  • Coordinate product development across cross-functional teams in a matrixed structure, while meeting project timelines
  • Identify bottlenecks, by anticipating and making trade-offs that will maximize business benefits and create excellent customer experiences
  • Ensure release timelines are met, all pieces of release are complete, and all sales and delivery teams are trained

3. Build and maintain multi-year product roadmap based on ongoing product health analysis

  • Develop long-range product roadmaps that drive revenue and margin for the company
  • Analyze and act on current health of product results, including recommending changes based on internal and market feedback
  • Understand product positioning in the market, positioning and pricing to train and support sales teams internally and with clients
  • Assess product market data by calling on customers with field salespeople and evaluating sales call results
  • Regular communication with management on status, relevant insights and operational program metrics

Traits of Success

  • Strategic understanding of business objectives
  • Ability to commercialize products aligned to proprietary insight
  • Proven capability in translating broader vision into big ideas and tactics
  • Experience in leadership development and an understanding of what drives behavior change
  • Creativity and innovation in defining products that will meet market need
  • Collaborative and influential team member across multiple functions including sales, marketing, research, and delivery
  • Smart, hard-working person who loves solving difficult problems and achieving business results
  • Comfort in dealing with ambiguity and working in a very entrepreneurial environment.
  • Solid business judgment
  • Works independently in a fast-paced environment
  • A willingness to roll up sleeves to get things done

Experience and Requirements

  • Bachelor’s Degree preferred
  • Minimum travel required
EMAIL RESUME

 

Learning Architect

Position reports to Manager of Instructional Design

Tasks and Responsibilities:

The position entails designing and developing learning experiences that range from paper-based materials to virtual learning to m-learning and social media experiences. It requires both excellent writing skills and a stellar sense of learning design. It also requires a familiarity with the fast-changing world of learning technology.

The primary responsibility of this person will be to collaborate with a cross-functional team to design and develop standard training offerings across a variety of platforms that meet customer needs while applying best practices for effective adult learning.

The ideal candidate will have experience and enthusiasm for leadership learning and growth along with the skills and motivation to create learning experiences that are engaging and actionable for senior-level clients. Additionally, the ideal candidate should share a passion for developing innovative and compelling learning solutions that address the evolving needs of the modern adult learner, focusing on facilitation over delivery, practice over presentation, and curation over curriculum design.

The ideal candidate will be a creative and innovative thinker who enjoys working independently to create compelling learning experiences that include inviting graphical depictions and illustrations.

  • Develop effective learning offerings in a variety of delivery methods that best represent the Linkage brand
  • Perform quality-control reviews on material developed by Linkage consultants and other team members
  • Build productive relationships and collaborate effectively with subject matter experts and other instructional and graphic designers
  • Effectively prioritize and manage projects to completion and meet desired milestones
  • Create and edit content for all learning materials, including playbooks, PPTs, workbooks, facilitator guides, webinars, videos, podcasts, and other m-learning delivery materials
  • Participate in team brainstorming activities and assist in planning and writing objectives
  • Assist in posting and maintaining documents on our internet sites
  • Participate in the creation of a Linkage Style Guide
  • Design and develop insightful business facing learning on a variety of platforms and modalities. (Want a new take on active listening, for example).

Skills and Qualities:

  • At least 5 years of experience working as a learning architect or instructional designer
  • Experience designing Face-to-Face and webinar content with Microsoft Word and PowerPoint
  • Experience creating videos and podcasts
  • Experience with learning design in the context of social media
  • Experience with learning design in the context of digitization
  • Ability to learn new technology and products quickly
  • Exceptional writing and design skills, as well as strong editing skills
  • Ability to thrive in a fast-paced, project-driven organization
  • Experience in the field of leadership: learning, consulting and assessment
  • Experience in the business world in a variety of industries
  • Enthusiasm for an inclusive working environment and a commitment to inclusive learning experiences
  • Strong and transparent communication, organization and interpersonal skills
  • Bachelor’s Degree preferred
  • Minimum travel required
EMAIL RESUME

 

Proofreader / Copy Editor

Position reports to Manager of Creative Services

Tasks and Responsibilities:

The role will report to the Manager of Creative services to support the organization by ensuring the content of all products, proposals and media is error free. The ideal candidate will become familiar with Linkage’s products to provide assurance that content is engaging and accessible to readers. The position will also assist with content design and layout to support the Creative Services team when needed.

Skills and Qualities:

  • Proofread and edit written and digital materials by reviewing copy to detect errors in spelling, punctuation, grammar, syntax and fact with attention to detail
  • Rewrite or modify copy to clarify meaning and tone of content, providing recommended improvements when necessary
  • Familiar with The Chicago Manual of Style, corporate brand style guidelines and editorial policy to ensure accuracy and meticulous attention to detail
  • Proof for consistency across multiple materials and medium
  • Question/note inconsistencies and inaccuracies
  • Update and maintain corporate style guidelines
  • Develop critical thinking around writing style to connect to a specific audience
  • Provide fact checking and research support
  • Attention to detail
  • Able to work efficiently without sacrificing quality
  • Excellent written and verbal communication skills
  • Ability to grasp and understand company/client terminology
  • Highly respectful and diplomatic about authorship 
  • Excellent project management skills
  • Ability to multitask, plan and prioritize projects
  • Ability to work individually and as part of a team with limited supervision
  • Strong Microsoft Office suite user and technologically savvy
  • Graphics familiarity
  • Familiarity with Adobe Acrobat
  • Flexibility
  • Collaborative, curious personality
  • Ability to provide assistance to creative team with layout and design of materials

Experience and Requirements:

  • 1–3 years of employment experience required
  • College degree (BA or BS)
  • Demonstrated interest in leadership, learning and technology 
EMAIL RESUME

 

Sales Operations Associate

Position reports to the SVP of Business Development

We are looking for a detail-oriented, organized individual who can work in a fast-paced, energetic environment. This individual must be a self-starter, proactive and own the responsibilities of this role.

Responsibilities

  • Assist the SVP of Business Development with analysis of sales and inquiries
  • Provide accountability support for the SVP of BD for opportunity, process, and systems adherence
  • Maintain & design revenue, activity, and ad-hoc reports & dashboards
  • Track and report on new business and renewal metrics
  • Data management around key sales metrics (pipeline, activities, closed-won)
  • Assist with new-hire onboarding for the sales team
  • Create and maintain process and training development for people & system processes
  • Partner with Marketing team to communicate to the sales org about prospect/lead activity process, content, & campaigns
  • Assist team with pricing inquiries 
  • Manage weekly team meetings and outputs/reminders for the team
  • Communicate with other function areas as the sales team liaison
  • Manage client account lists for sales organization
  • Technical Support for sales-related Salesforce Inquiries
  • Work on special projects (new process, governance, etc.)
  • Manage Yesware tool for sales team
  • Ad-hoc general support of the sales team

Competencies/Experience

  • Ability to work within cross functional teams
  • Agile and able to adapt to a changing environment
  • Ability to build and maintain productive working relationships at all levels of the organization
  • Experience and proficiency in Salesforce administration
  • Detail orientation and excellent organizational skills
  • Ability to effectively communicate with all levels of management
  • Analytical — ability to collect, analyze, interpret and communicate data
  • Proficiency in MS Office Programs (Excel, Word, PowerPoint)
  • The talent and ability to work in a fast-paced professional environment
  • Ability to prioritize and handle multiple tasks and independent projects simultaneously in a timely manner with minimal supervision
  • Must be a team player, have excellent customer service skills, and be able to deal with all confidential issues accordingly
  • Bachelor’s degree preferred
EMAIL RESUME

 

Director of Strategic Accounts

Position reports to the SVP of Business Development

The Account Executive / Director of Strategic Accounts is responsible for building exceptional client relationships and developing sales within large enterprise organizations – from strategy to execution. In this role you will assist clients in connecting leadership programs with organizational strategy through the use of multiple delivery modalities. The ideal candidate will always seek to understand the client’s needs and goals and assist in crafting solutions best tailored to the need in order to create the most effective outcome.

Skills/Experience

We are seeking an entrepreneurial, sales driven individual who has intense curiosity and passion for leadership. A highly motivated, self-starter who is determined to showcase their sales skills and drive client acquisition, development and retention through a strong consultative sales process.

  • Managing and building existing client relationships
  • Conducting presentations and key client meetings
  • Assisting consultants with tactical delivery and organizational support
  • Collecting customer and market feedback and tracking competitive offerings
  • Driving both individual and regional team sales results
  • Working collaboratively with consultants, fellow SAMs, Account Execs and business leaders to formulate client solutions
  • BA/BS or equivalent work experience
  • 7+ Year track record of successful consultative sales
  • Strong preference for those candidates with experience of selling Leadership and/or Consulting Services
Email resume

 

 

 

Principal Consultant

Position reports to the EVP, Consulting Group

The Principal Consultant role is responsible for helping to identify new business opportunities and assessing, developing and delivering client solutions that meet or exceed customer expectations.

Responsibilities

  • Pursue business development opportunities; partner with senior sales managers to generate, advance, and close sales opportunities and grow assigned accounts
  • Build and maintain strong client relationships
  • Identify, develop, and deliver leadership and organizational development solutions
  • Deliver facilitated workshops and other development solutions to client organizations
  • Manage multiple, large-scale and complex client projects simultaneously
  • Pursue opportunities to build and strengthen the Linkage brand
  • Participate in product development initiatives to advance Linkage’s program offerings

 

Competencies/Experience

  • Significant leadership and organization development expertise
  • Proven facilitation and presentation skills to all levels of leadership
  • Strong consultative selling/business development skills
  • Program design experience, especially customized programs
  • Executive coaching
  • Ability to build and maintain client relationships, especially with senior executives and HR
  • Product development expertise helpful
  • High energy with ability to work independently
  • Ability to adapt and adjust to high-pressure client demands
  • Ability to change focus quickly and easily
  • Strong business acumen
  • BA required, MBA helpful
  • Minimum of 12+ years of experience
  • Travel: 50-60%
Email resume

Interested in learning more?

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