Effective leadership requires a solid understanding of the metrics and measures necessary to help make important business decisions and to assess the impact of critical initiatives. This course offers a tool-based experience where you will develop an appreciation for both traditional and innovative business metrics. Examples from best practice organizations and case studies will help you to better understand and confidently use metrics and measures that generate results. In addition to creating a brand new metric specific to your business need, you will leave the course with a toolkit of ready-to-use measures.

The use of this seal is not an endorsement by HR certification Institute of the quality of the program. It means that this program has met HR Certification Institute's criteria to be pre-approved for recertification credit.