Consulting Skills for IT Professionals 

Benefits & Outcomes

• Discover what it means to be an IT consultant and develop an expanded repertoire of behaviors for that role
• Understand the business trends transforming the role of the IT practitioner
• Use a proven consulting cycle for structuring consulting engagements
• Be better able to manage client expectations around the consulting process
• Be able to plan how you will build relationships with clients and prospective clients inside your organization—by focusing on their needs and business drivers
• Be better able to recognize opportunities to impact client systems, before they are recognized as problems requiring intervention
• Be able to develop more robust inquiry strategies to focus data gathering efforts
• Be prepared to recognize and better respond to “the games clients play” around data gathering
• Be able to use the “Tower of Power” to influence clients and negotiate successful approaches to your IT projects