Assessment, Measurement and Evaluation 

Benefits & Outcomes

• Articulate why it is important to conduct assessments and evaluations
• Identify and influence stakeholders, clients, and sponsors of training interventions
• Accurately identify the problem or opportunity by questioning basic assumptions
• Fit assessment, measurement and evaluation activities into the framework of a number of different business models
• Define needs in terms of business, performance, and/or training as determined through the problem identification process
• Identify the appropriate level of evaluation for a training intervention
• Use tools for conducting assessments, measurements and evaluations of current and proposed courses and for planning evaluation processes during course development
• Experience the concepts, tools and methods presented through the working of case material and on-the-job examples
• Produce learning and development opportunities integral to the business’s success