Levering OD for Sustainable Business Excellence
Session description: OD’s success depends on its direct and specific contribution to the business. However, like other staff groups, OD is often stuck in an antiquated and counterproductive relationship with its customers. OD now has momentum to reposition itself, and this session will address the “why” and “how.” It will particularly focus on the tough economic reality that has taught many businesses and not-for-profit organizations that “good” is no longer enough. OD could play a pivotal role in migrating towards greatness, but it requires deep understanding of business excellence and OD’s leverage potential. This is especially true when budgets remain tight and managers remain focused on short-term profit improvements and cost reductions.
In this session, you will learn:
- what separates a great organization from its peers and determines business excellence
- why OD should reposition itself, how to execute this, and how OD can contribute to sustainable business excellence
- how to link the annual planning and budgeting process to strategic needs, evaluation, and prioritization of OD initiatives
- how OD can help business leaders understand and deal with chaos, black swans, uncertain markets, and change
Presenter: Peter Nievaart is the Founder and CEO at Effecs. He is passionate about leadership, business excellence, innovation, change management, and IT. He has worked for profit and not-for-profit organizations. He is a life-long student of business excellence and leadership.
You Think You Can’t Change Cultures Fast… Think Again
Session description: When an organization is going through many changes very quickly, it can affect the entire organizational structure. This best practice case study session will show how BP went from spending money unnecessarily and inefficiently on OD initiatives, to undertaking a large scale systems change strategy. This resulted in financial, operational, and employee successes and accelerated momentum towards change.
In this session, you will learn:
- strategies for teaming up to execute on an accelerated cultural change strategy
- different business strategies, which when aligned, can create superior performance both operationally and financially
- the value of using problems to find solutions that can provoke large system change, which include multiple silos within an organization
- why implementing programmatic solutions does not always work and suggestions for thinking outside of the box.
Presenters: Kevin Harris is the General Manager of Facilities at BP. Cherie Duddridge is the Facility Manager at BP. Christy Sahler is the Senior Facility Manager at CB Richard Ellis. Tony Dadante is the CEO of the Change Execution Group.
Changing the Way We Change: Corporate Transformation at Cisco
Session description: Different types of organizational change require different Change Management (CM) approaches. While this simple truth is easy to understand, organizations struggle to execute against it. Most CM approaches are ‘cookie cutter’ and are built on what worked in the past. However, driving a strategic, cross functional, multi-year transformation is much different than, say, rolling out a new quoting tool. Cisco came to this realization two years into a major transformation.
This session will demonstrate a new CM framework, how it was adopted at Cisco, and why CM practitioners themselves served as an obstacle to altering the way change happened at Cisco.
In this session, you will explore:
- the CM maturity model and what type of CM is needed for a certain type of organizational change
- leadership alignment and how to drive acceptance for a new CM model
- how to create an engagement model for a global transformation
Presenters: Chris von Bogdandy is the Strategic Demand Management Director of IT at Symantec. He is responsible for large-scale change initiatives, acquisition integration, and restructuring. At Cisco, Chris led, transformed, and guided a group of 40 CM professionals.
Kelley Rainwater is an organizational change consultant and senior OD manager. At Cisco, as well as other leading organizations, Kelly has held senior level positions in organizational change and development.
Organizational Change Doesn’t Happen Without Leadership
Session description: Leading and organizational transformation is always complex. In this best practice case study session, the OE and HR Directors for Raytheon’s EKV product line will share their award winning best practices for creating a large-scale change model which achieved successful business results.
In this session, you will learn how to:
- describe the customer experience in a large-scale change process and understand the importance of leadership’s role in the process
- explain the role of the change practitioner and recognize opportunities to apply a change plan
- appreciate the value of a partnership between all practitioners operating in the change space including OE, HR and Six Sigma
Presenters: Joe Maggio is the Deputy Vice President for the Exoatmospheric Kill Vehicle (EKV) product line. He is responsible for development, production, and delivery of EKV, the interceptor for the Missile Defense Agency’s ground based midcourse defense program.
Melissa Carter is the Director of OE for Raytheon Missile Systems. She has
experience as an assessor and change facilitator in two national, large-scale, system change initiatives.
Michele Becker is the HR Director for Raytheon Missile Systems’ core product lines including Air Warfare Systems, Exoatmospheric Kill Vehicle, Land Combat, and Naval Weapon Systems.