Broadcasts 

Leadership is tough – especially given meetings, endless emails, and chance encounters in the hallway. Most people feel that these inevitable demands are keeping them from doing their “real work.” CEO Douglas R. Conant argues that they are overlooked opportunities for every one of us to expand our influence and deliver measurably better results. Using stories from his career including running Campbell Soup Company, he shows how a leader’s impact is built through hundreds, even thousands, of interactive moments in time or “touchpoints.” Doug will show you how to create a culture of performance, engagement and contribution, where people feel valued and value the agenda, achieved one "touchpoint" at a time. The good news is that anyone, at any level and in any industry, can attain greater “touchpoint mastery.”

Well-intentioned leaders, in their attempts to boost innovation, are inadvertently destroying it. What if everything you know about creating a culture of innovation is wrong? What if the way you are measuring innovation is choking it? What if your market research is asking all of the wrong questions? It’s time to innovate the way you innovate.  You will discover that innovation isn’t just about generating occasional new ideas; it’s about staying consistently one step ahead of the competition.

Robert Knowling believes that change starts at the top of the organization and that the CEO has to own the transformational agenda. Our experience tells us that organizations that have a felt need for change, due to market and competitive conditions, typically soften when confronted with the energy and commitment required to re-invent the company and external assistance/guidance is required. Robert will show that internal capability needs to be developed in order to manage this type of work within the company long term so a transfer of knowledge is highly encouraged throughout any transformation.