As the Internet revolution has taken hold, and the Web starts to link virtually every person and every business to each other, life in organizations is transformed in profound ways. People need to embrace new business strategies and realities, develop new leadership skills and sensibilities at every level and in every corner of the organization, understand the implications of direct communication with customers and users, and learn to operate without a script as members of an improvisational theatre troupe.
Participants in this program will learn:
- Identify the skills and the people practices needed to succeed in this new environment
- Describe the most common sources of resistance to change
- Help your people adjust to the 21st century information age company
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Rosabeth Moss Kanter is the Ernest L. Arbuckle Professor of Business Administration at Harvard Business School. She is former editor of the Harvard Business Review, a consultant to major corporations around the world, and author of 15 books, including Change Masters, World Class, When Giants Learn to Dance and, most recently, Evolve!: Succeeding in the Digital Culture of Tomorrow.