Formal organizational structures and lines of authority have long provided managers with artificial definitions of their roles. In today’s complex world, any fixed structure is intrinsically inadequate and inevitably soon becomes obsolete. In response, companies now need to be organized on multiple dimensions at the same time, which calls for a new style of management, one based on collaboration and teamwork. This presentation will explore the drivers and implications of managing in a structure-less environment.
Participants in this program will learn:
- Why the traditional organization is doomed
- Managerial roles in the customer-driven organization
- Alternatives to formal structures
- New requisite styles of management and leadership
- How to make the transition
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Dr. Michael Hammer is one of the world’s foremost business thinkers. He is the originator of both reengineering and process-catering, two ideas that have transformed the modern business world. He is the author of Reengineering the Corporation: A Manifesto for Business Revolution and Beyond Reengineering: How the Process-Centered Organization is Changing Our Work and Our Lives. Dr. Hammer was formerly a professor of Computer Science at the Massachusetts Institute of Technology and was named by Business Week as one of four preeminent management thinkers of the 1990’s.