“The best corporate leaders never point out the window to blame external conditions; they look in the mirror and say, "We are responsible for our results!"
--- Jim Collins
Organizational Accountability is seen in a working environment where people can be “counted on” to keep commitments of performance and agreements to support effective communication in order to accomplish the organization’s or customer’s goals. In an accountable organization everyone is clear on the direction and priorities for success. Accountable organizations have an “interlocking accountability” where leaders are accountable to each other. They develop “proactive recovery plans” in order to keep making progress when a mistake is made or the unexpected takes place. Baseball teams don’t practice between games based on win and losses. Nor do professionals music group rehearse based on the number of people they want to sell tickets to. They practice and rehearse their performance execution, which is what they are completely accountable for. Accountable organizations are quick to respond to changing needs of customer as well as the external drivers impacting the organization. There is a spirit of cooperation and a drive to be successful. People respect each other and challenge each other in a supportive way to attain the highest levels of personal and team performance.
During this program you will learn:
· The value to creating an accountable organization
· The immediate differences one would see when walking into an accountable environment
· How to measure the improvement in accountability using your own key performance indicators
· The practical strategies tools to start taking action today
Mark Samuel is the founder and president of a consulting firm that specializes in implementing accountability-based culture change, accountability-based leadership and self-directed teams. As the nationally acclaimed author of The Accountability Revolution: Achieve Breakthrough Results in Half the Time! , Mark Samuel has been featured in Fortune Magazine as a top authority on "how companies can end blame in the ranks, and create a place where people want to work and get results. Mark’s next book, scheduled to be released in April of 2012 is entitled Making Yourself Indispensible, The Power of Personal Accountability. “Other books include The Power of Personal Accountability and Creating the Accountable Organization. When CNBC or Bloomberg want to know how accountability can improve a company's bottom line, they turn to Mark Samuel. Fortune 500 companies from around the globe and in all industries consider him a practical visionary. For over 20 years, Mark Samuel has helped companies solve the challenges of performance improvement, leadership development, retention, mergers, effectively managed teamwork and culture change. It's been said that his presentations have a profound and positive effect on the way people function in their work lives and their personal lives. Considered a practical visionary by Fortune 500 companies, Mark Samuel has developed accountability-based performance improvement systems that have contributed to benchmark results and sustainability. Inspirational, thought-provoking and humorous are the words that best describe Mark Samuel's keynote speeches. People not only leave inspired with new ideas about accountability and leadership, they leave energized with practical strategies and tools to take action.
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