As chairman and CEO of Starbucks, Howard Schultz has helped build the company from a single storefront to a flourishing global enterprise by adhering to a key principle: “to build a company with soul.”
This led to a series of practices that were unprecedented in retail. Schultz insisted that all employees working at least twenty hours a week get comprehensive health coverage—including coverage for unmarried spouses. Then he introduced an employee stock-option plan. These moves boosted loyalty and led to extremely low worker turnover. At the heart of Starbucks success lies Schultz's philosophy that true leadership leaves no one behind. In his presentation, Schultz will discuss the human connection that lies at the core of successful business and defines true leadership.
Participants in this program will learn:
- How visionary leadership can inspire and empower employees
- How relationships and respect for the human experience lie at the core of successful business
- True leadership leaves no one behind
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Howard Schultz, Chairman and Chief Global Strategist for Starbucks, continues to provide strategic direction and serves as the vision and voice of the Starbucks brand. Under Schultz's leadership, the company has achieved a number of milestones, beginning with its benefits and stock options plans for partners (employees), and continuing with initiatives to improve the livelihood of farmers in coffee origin countries.