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RICHARD PUMFREY
is executive vice president, chief
administrative officer, and chief financial officer. In
that capacity, he has responsibility for leading a
number of functions within the company, including
Finance, Accounting, Technology, Customer Service, and
Human Resources.
Rick's many accomplishments
at Linkage include further enhancing the financial
position and systems of the company; upgrading the
company's technology systems to increase its
effectiveness in communications and customer presentment
as well as to improve its front and back-office
integration; initiating programs to expand the company's
distribution channels; and launching new initiatives to
enhance performance management as well as professional
development opportunities for Linkage
employees.
Prior to joining Linkage in
2001, Rick was a senior executive at two technology
startup organizations and several major gas distribution
companies. He received his BS from Bentley College and
an MBA from New Hampshire College.
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Co-author Phil Harkins speaks about RE/MAX