SHARE

Career Opportunities

We’re looking for new team members who have experience in leadership, operation and organization development, coaching, consulting, and more. Our entrepreneurial environment puts a priority on appreciating team members for their specific skills and encourages everyone on the team to take an active role in their own future. We offer a versatile and flexible work environment with virtual offices located throughout the US.

Beyond a supportive and diverse environment, our team members receive numerous benefits, including:

  • Competitive compensation
  • Harvard Pilgrim Health Care health insurance
  • Generous paid time off
  • 401(k) plan
  • “Dress for the day” policy, casual work environment
  • Group term life insurance and voluntary supplemental life insurance
  • Short-term and long-term disability insurance
  • Professional development and organized volunteer and charitable giving opportunities

 

We continue to review resumes for future opportunities for the following position:

Linkage is an Equal Opportunity Employer and is committed to a diverse workforce.

 


Director of Strategic Accounts

Locations: CT, NJ, or Northern CA
Position reports to the SVP of Business Development

The Account Executive / Director of Strategic Accounts is responsible for building exceptional client relationships and developing sales within large enterprise organizations – from strategy to execution. In this role you will assist clients in connecting leadership programs with organizational strategy through the use of multiple delivery modalities. The ideal candidate will always seek to understand the client’s needs and goals and assist in crafting solutions best tailored to the need in order to create the most effective outcome. This position can be located in Connecticut, New Jersey or Northern California.

Skills/Experience

We are seeking an entrepreneurial, sales driven individual who has intense curiosity and passion for leadership. A highly motivated, self-starter who is determined to showcase their sales skills and drive client acquisition, development and retention through a strong consultative sales process.

  • Managing and building existing client relationships
  • Conducting presentations and key client meetings
  • Assisting consultants with tactical delivery and organizational support
  • Collecting customer and market feedback and tracking competitive offerings
  • Driving both individual and regional team sales results
  • Working collaboratively with consultants, fellow SAMs, Account Execs and business leaders to formulate client solutions
  • BA/BS or equivalent work experience
  • 7+ Year track record of successful consultative sales
  • Strong preference for those candidates with experience of selling Leadership and/or Consulting Services

 


Principal Consultant

Locations: Burlington, MA
Position reports to the EVP, Consulting Group

The Principal Consultant role is responsible for helping to identify new business opportunities and assessing, developing and delivering client solutions that meet or exceed customer expectations.

Responsibilities

  • Pursue business development opportunities; partner with senior sales managers to generate, advance, and close sales opportunities and grow assigned accounts
  • Build and maintain strong client relationships
  • Identify, develop, and deliver leadership and organizational development solutions
  • Deliver facilitated workshops and other development solutions to client organizations
  • Manage multiple, large-scale and complex client projects simultaneously
  • Pursue opportunities to build and strengthen the Linkage brand
  • Participate in product development initiatives to advance Linkage’s program offerings

Competencies/Experience

  • Significant leadership and organization development expertise
  • Proven facilitation and presentation skills to all levels of leadership
  • Strong consultative selling/business development skills
  • Program design experience, especially customized programs
  • Executive coaching
  • Ability to build and maintain client relationships, especially with senior executives and HR
  • Product development expertise helpful
  • High energy with ability to work independently
  • Ability to adapt and adjust to high-pressure client demands
  • Ability to change focus quickly and easily
  • Strong business acumen
  • BA required, MBA helpful
  • Minimum of 12+ years of experience
  • Travel: 50-60%

 


Project Manager

Locations: Burlington, MA
Position reports to the Manager of Operations

 

Tasks and Responsibilities

  • Planning and implementation of the project
  • Update & maintain the Professional Services Automation (PSA) system for all projects; including all client documentation
  • Clear understanding of project scope, resource requirements, goals and deliverables, including launching/monitoring assessments
  • Define project tasks and develop project plans & timelines (attach all documentation to project in PSA)
  • Point of coordination between project partners/stakeholders by identifying roles & responsibilities of the project team in collaboration with the Director of Strategic Accounts (DSA) and Consultants
  • Ensure that project deliverables are on-time, within budget and at the required quality level
  • Approve all budgeted project expenses
  • Work with team on the management of project resource allocation (alongside Operations Coordinators)
  • Track project deliverables using appropriate tools
  • Provide direction and support to project team
  • Quality assurance on all client materials
  • Monitor and report on progress of the project to all stakeholders
  • Present reports defining project progress, problems and solutions
  • Implement and manage project changes and interventions to achieve project outputs
  • Project evaluations and assessment of results
  • Managing risks and issues (deadlines for materials, shipping, customs, etc.)
  • Management of vendors (Goodway, UPS, etc.)
  • Controlling quality of client’s experience
  • Scheduling and tracking of client meetings and coaching assignments

Skills/Competencies

  • 2-3 years of project management, account management or administration experience or equivalent
  • Knowledge of both theoretical and practical aspects of project management
  • Knowledge of project management techniques and tools
  • Direct work experience in project management capacity
  • Proven experience in people management and strong relationship building
  • Proven experience in strategic planning
  • Proven experience in risk and change management
  • PMP is preferred; Bachelor’s preferred or relevant work experience
  • Salesforce experience, Professional Services Automation (PSA) a plus
  • Critical thinking and problem solving skills
  • Planning, organization, & time management
  • Decision-making
  • Communication skills
  • Influencing and leading
  • Team work
  • Negotiation & Conflict management
  • Adaptability
  • Stress tolerance

 


Sales Proposal Coordinator

Locations: Burlington, MA
Position reports to the SVP of Business Development

Linkage is seeking a highly motivated Sales Proposal Coordinator to assist in the design and management of proposals for our clients’ leadership initiatives. This position will work with internal sales, marketing, and consulting teams to design the information architecture for Linkage proposals, so that we can easily translate business requirements into effective proposals for a high volume of clients. In addition, you will be called upon to maintain the sales content for the company’s intranet websites and to help define nextgeneration design of those sites. 

Responsibilities (include but are not limited to)

  • Design and maintain Sales content library (including but not limited to: taxonomy of library, proposals, program maps, SOWs, PowerPoint presentations, etc.)
  • Develop and maintain reusable proposal assets and boilerplate
  • Manage proposal process, increasing productivity and efficiency
  • Create look-and-feel and other design deliverables for proposal templates
  • Generate high quality proposals in partnership with sales and consulting teams on the company’s largest pursuits, including but not limited to: proposal process management, scheduling, proposal writing, and production support
  • Update proposal knowledgebase regularly
  • Generate and disseminate proposal progress and status reports to key stakeholders
  • Help other proposal developers navigate database(s)
  • Train new Directors of Strategic Accounts in the proposal development process
  • Act as liaisons between Marketing, Consulting, Institutes, Sales, and Operations for the purpose of developing proposals for client solutions
  • While this is a list of specific tasks for the Sales Proposal Coordinator position, it is not exhaustive and Sales Proposal Coordinator is responsible for any additional tasks as assigned by the SVP Business Development  

Qualifications

  • Demonstrated experience with knowledge management and database tools
  • Proposal process management experience
  • Proposal writing experience
  • Exceptional sense of design, layout, and usability, with a portfolio to prove it
  • Strong project management skills and ability to stay on schedule without compromising quality
  • Excellent verbal and written communications skills
  • Flexible – able to work long hours when necessary
  • Self-starter – ability to work independently
  • Experience working on projects with significant cross-departmental dependencies
  • Strong collaboration, teamwork skills
  • Superior attention to detail and follow-through
  • Knowledge of leadership development and/or HR/OD is preferred
  • Technical skills: SharePoint, Salesforce, O365, OneDrive, Windows Office environment (MS Word, PowerPoint, Excel, etc.)
  • Bachelor’s degree preferred  

The ideal candidate is a self-motivated top performer with extensive writing experience, high level project management skills, and experience working with knowledge management systems and tools. Proposal writers are based in our Burlington office. 

Interested in learning more?

CONTACT US